Manufacturer Part Number: Orca12
Recent Feedback Happy to use the sellers as product was as described. Super quick delivery m****3 03/03/2018 Fast & Fantastic. Excellent value and quality. K******2 28/02/2018 Excellent product highly recommended item as described p********e 23/02/2018 Product is perfect thank you. The transaction was professional, great experience 3*******k 22/02/2018 Thank you, it was accurate c********a 21/02/2018 Completely satisfied k********8 20/02/2018 Wonderful, thanks!
C********e 19/02/2018 Perfect 10/10. No issues :) Thanks d*****7 15/02/2018 Perfect 10/10. No issues :) Thanks d*****7 15/02/2018 Item as per described, good saller ***** 14/02/2018 Other Products You May Like $279.00 $149.00 $249.00 $949.00 $249.95 $189.00 $159.00 $89.00 $429.00 $179.00 $199.00 $199.00 Other Products You May Like $249.00 $349.00 $459.00 $599.00 $599.00 $599.00 $0.00 $999.00 $1899.00 $1499.00 $0.00 $0.00 Other Products You May Like $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Customer Feedback Vanessa Steven Kirby recommends Nanny Annie April 29, 2020 • Gosh, thrilled to open our delivery of my baby boys play pen. Perfect size and very true to picture. Coukdnt be happier, even received the delivery o n a Sunday 10/10 Kim Verrall recommends Nanny Annie April 6, 2020 • I purchased the Star Kidz Amico portacot and I absolutely love it!
Its so much better than what I was expecting. It’s the second item I have purchased through Nanny Annie and both times I can not fault them. Super fast delivery and excellent communication regarding your order from purchase to delivery. Thanks again Nanny Annie Phoebe Simmons recommends Nanny Annie March 31, 2020 • I ordered a table and chairs set for my one year olds birthday. They came quickly, are great quality and look fantastic!
One of the chairs had a screw placing which was slightly off so I couldn’t put it together - a quick phone call to Nannie Annie and they are sending out a new chair to finish the set. Great customer service and great products! Phoebe Simmons recommends Nanny Annie March 31, 2020 • I ordered a table and chairs set for my one year olds birthday. They came quickly, are great quality and look fantastic! One of the chairs had a screw placing which was slightly off so I couldn’t put it together - a quick phone call to Nannie Annie and they are sending out a new chair to finish the set.
Great customer service and great products! Jack Wood recommends Nanny Annie February 9, 2020 • quick delivery and cheaper price than I could find anywhere else. Prompt shipping and regular updates on the packages progress provided. Highly recommend! Jack Wood recommends Nanny Annie February 9, 2020 • quick delivery and cheaper price than I could find anywhere else.
Prompt shipping and regular updates on the packages progress provided. Highly recommend! Laura LI doesnt recommend Nanny Annie January 15, 2020 • The playpen I bought is very unstable. It shakes a lot and moves as my son goes. The door opened automatically and my son fell out and hurt himself.
These safety issues are not mentioned at all on the website. The customer service is worse. Nobody cared about my son’s injuries when I complained. Don’t waste your money on the playpen. Because you need to make extra efforts to fix it and pay extra attention when baby is inside.
More importantly, don’t let your child to take the risks of injury! Justine Bonato recommends Nanny Annie December 28, 2019 • I purchased the Star Kidz Amore Bassinet and it is perfectly what I needed for when my little one arrives. Easy to put together and well made. I would definitely recommend this product to anyone. Justine Bonato recommends Nanny Annie December 28, 2019 • I purchased the Star Kidz Amore Bassinet and it is perfectly what I needed for when my little one arrives.
Easy to put together and well made. I would definitely recommend this product to anyone. Ranjeet Vadassery recommends Nanny Annie December 12, 2019 • Very well built. High Quality materials used and its an absolute value for money. One of the best purchases we made for our bub.
Would highly recommend this product to other parents. Customer Feedback Josh Button recommends Kayaks2Fish March 18, 2019 • Service was really helpful. Fantastic value. Highly recommended for anyone looking at getting into kayaking on a budget. I bought the Orca 12.
Range was good. Have had a chance to use the kayak a few times including an overnight camping trip. Enough storage for a tent and sleeping bag as well as esky and other gear. Very happy with my purchase. Jay Davey recommends Kayaks2Fish January 26, 2019 • Being a bigger guy I decided to get the orca triton, it’s the best thing I done you won’t find a better stabler fishing kayak for under $1000.
It even handles the bay without issues great product. Chase Blinman recommends Kayaks2Fish December 31, 2018 • I purchased the 3.6M Orca 12 Pro Fishing Kayak and have found it to be of fantastic value. Pedal rudder control makes hands free steering a breeze which provides an advantage while fishing. Massive amount of storage and overall a very comfortable ride. The staff were very helpful and were able to provide any specs I required straight away.
100% recommend buying these Kayaks, you will not be disappointed. Darren Bennett reviewed Kayaks2Fish — 5 May 5, 2018 • I bought the Orica: its a great little ship ... the staff at Kayaks2fish were very helpful; and I am pleased with my purchase ... I will be buying another Kayak from them soon. Sally Tomlinson reviewed Kayaks2Fish — 5 March 18, 2018 • Recently purchased the osprey kayak and couldn’t be happier with it. Took it out for a paddle last weekend. Was comfortable, sturdy and had more than enough room on it for everything I needed to have a fish.
Storage compartments were a great asset for my phone and keys. Highly recommend the staff at kayaks 2 fish Newcastle. They helped me set up the padded roof racks and mount the kayak before leaving. Laura McClure recommends Kayaks2Fish April 29, 2020 • Very happy with my new kayak. Excellent quality product.
Delivery earlier than expected. Friendly and great communication. Great follow up advice and information via email. Will definitely shop here again. Peter Knight recommends Kayaks2Fish April 29, 2020 • A good quality value for money kayak.
Great after sales support with helpful instructional videos. Pete John recommends Kayaks2Fish April 28, 2020 • Extremely professional and punctual service. The friendly staff helped me through every step of the way. From initial questions to finalisation of purchase and organised delivery! I bought the nextgen10 and couldn’t be happier with it.
Comes with a lot of great accessories and a huge range of extra for upgrades. I’d recommend kayaks2fish to anyone . Peter Sarona recommends Kayaks2Fish April 28, 2020 • Awesome customer service fast delivery and great kayaks I love my new Osprey 9 Fishing kayak Ill be upgrading the seat to the aluminium one due to a back injury. Tara Ward recommends Kayaks2Fish April 21, 2020 • Excellent products and customer service. I ordered a kayak on Saturday night and it was delivered on Monday.
Plenty of updates and emails with great information about my new purchases. NEWCASTLESYDNEYBRISBANEMELBOURNEADELAIDEPERTHSUPSCAMPINGINFLATABLEACCESSORIES More Information ORCA 12 Pro Fishing Kayak Package - Jungle Package Includes: 1x Orca 12' Fishing Kayak 1x Luxury Adjustable Aluminium Seat 1x Lightweight Paddle 1x Foot operated Rudder System 2x 360° Adjustable Rod Holder 1x Multi-purpose centre console for Bait, Bottle Holder & Fishing Rod Holders with fish measuring ruler 4x Preinstalled Track Rails for installing GoPro, Fish Finder, Rod Holders etc 2x Built-in Rod Holders 1x 1m Long Paddle Leash 1x Large Front Storage Hatch Important: Always check local weather conditions and wear an approved life jacket when kayaking. Please Note: Kayaks colours may vary slightly than depicted in images due to hand mixing of colours. There may be slight differences in design as we have several moulds to meet the high demand for our kayaks. The differences are only minor and do not impact the performance of kayaks.
Specifications Brand Kayaks2Fish Model Orca12 Colour Jungle Weight CapacityCapacity 180kg Material HDPE Warranty (on Kayak Body) 1 Year Shipping WeightWeight 34kg Length 360cm Width 84cm Height 35cm SKU K2F-ORCA12-JUNGLE Warranty (on Kayak Parts) 3 Month Recent Feedback Happy to use the sellers as product was as described. Super quick delivery m****3 03/03/2018 Fast & Fantastic. Excellent value and quality. K******2 28/02/2018 Excellent product highly recommended item as described p********e 23/02/2018 Product is perfect thank you. The transaction was professional, great experience 3*******k 22/02/2018 Thank you, it was accurate c********a 21/02/2018 Completely satisfied k********8 20/02/2018 Wonderful, thanks!
C********e 19/02/2018 Perfect 10/10. No issues :) Thanks d*****7 15/02/2018 Perfect 10/10. No issues :) Thanks d*****7 15/02/2018 Item as per described, good saller ***** 14/02/2018 Other Products You May Like $279.00 $149.00 $249.00 $949.00 $249.95 $189.00 $159.00 $89.00 $429.00 $179.00 $199.00 $199.00 Other Products You May Like $249.00 $349.00 $459.00 $599.00 $599.00 $599.00 $0.00 $999.00 $1899.00 $1499.00 $0.00 $0.00 Other Products You May Like $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Customer Feedback Vanessa Steven Kirby recommends Nanny Annie April 29, 2020 • Gosh, thrilled to open our delivery of my baby boys play pen. Perfect size and very true to picture. Coukdnt be happier, even received the delivery o n a Sunday 10/10 Kim Verrall recommends Nanny Annie April 6, 2020 • I purchased the Star Kidz Amico portacot and I absolutely love it!
Its so much better than what I was expecting. It’s the second item I have purchased through Nanny Annie and both times I can not fault them. Super fast delivery and excellent communication regarding your order from purchase to delivery. Thanks again Nanny Annie Phoebe Simmons recommends Nanny Annie March 31, 2020 • I ordered a table and chairs set for my one year olds birthday. They came quickly, are great quality and look fantastic!
One of the chairs had a screw placing which was slightly off so I couldn’t put it together - a quick phone call to Nannie Annie and they are sending out a new chair to finish the set. Great customer service and great products! Phoebe Simmons recommends Nanny Annie March 31, 2020 • I ordered a table and chairs set for my one year olds birthday. They came quickly, are great quality and look fantastic! One of the chairs had a screw placing which was slightly off so I couldn’t put it together - a quick phone call to Nannie Annie and they are sending out a new chair to finish the set.
Great customer service and great products! Jack Wood recommends Nanny Annie February 9, 2020 • quick delivery and cheaper price than I could find anywhere else. Prompt shipping and regular updates on the packages progress provided. Highly recommend! Jack Wood recommends Nanny Annie February 9, 2020 • quick delivery and cheaper price than I could find anywhere else.
Prompt shipping and regular updates on the packages progress provided. Highly recommend! Laura LI doesnt recommend Nanny Annie January 15, 2020 • The playpen I bought is very unstable. It shakes a lot and moves as my son goes. The door opened automatically and my son fell out and hurt himself.
These safety issues are not mentioned at all on the website. The customer service is worse. Nobody cared about my son’s injuries when I complained. Don’t waste your money on the playpen. Because you need to make extra efforts to fix it and pay extra attention when baby is inside.
More importantly, don’t let your child to take the risks of injury! Justine Bonato recommends Nanny Annie December 28, 2019 • I purchased the Star Kidz Amore Bassinet and it is perfectly what I needed for when my little one arrives. Easy to put together and well made. I would definitely recommend this product to anyone. Justine Bonato recommends Nanny Annie December 28, 2019 • I purchased the Star Kidz Amore Bassinet and it is perfectly what I needed for when my little one arrives.
Easy to put together and well made. I would definitely recommend this product to anyone. Ranjeet Vadassery recommends Nanny Annie December 12, 2019 • Very well built. High Quality materials used and its an absolute value for money. One of the best purchases we made for our bub.
Would highly recommend this product to other parents. Customer Feedback Josh Button recommends Kayaks2Fish March 18, 2019 • Service was really helpful. Fantastic value. Highly recommended for anyone looking at getting into kayaking on a budget. I bought the Orca 12.
Range was good. Have had a chance to use the kayak a few times including an overnight camping trip. Enough storage for a tent and sleeping bag as well as esky and other gear. Very happy with my purchase. Jay Davey recommends Kayaks2Fish January 26, 2019 • Being a bigger guy I decided to get the orca triton, it’s the best thing I done you won’t find a better stabler fishing kayak for under $1000.
It even handles the bay without issues great product. Chase Blinman recommends Kayaks2Fish December 31, 2018 • I purchased the 3.6M Orca 12 Pro Fishing Kayak and have found it to be of fantastic value. Pedal rudder control makes hands free steering a breeze which provides an advantage while fishing. Massive amount of storage and overall a very comfortable ride. The staff were very helpful and were able to provide any specs I required straight away.
100% recommend buying these Kayaks, you will not be disappointed. Darren Bennett reviewed Kayaks2Fish — 5 May 5, 2018 • I bought the Orica: its a great little ship ... the staff at Kayaks2fish were very helpful; and I am pleased with my purchase ... I will be buying another Kayak from them soon. Sally Tomlinson reviewed Kayaks2Fish — 5 March 18, 2018 • Recently purchased the osprey kayak and couldn’t be happier with it. Took it out for a paddle last weekend. Was comfortable, sturdy and had more than enough room on it for everything I needed to have a fish.
Storage compartments were a great asset for my phone and keys. Highly recommend the staff at kayaks 2 fish Newcastle. They helped me set up the padded roof racks and mount the kayak before leaving. Laura McClure recommends Kayaks2Fish April 29, 2020 • Very happy with my new kayak. Excellent quality product.
Delivery earlier than expected. Friendly and great communication. Great follow up advice and information via email. Will definitely shop here again. Peter Knight recommends Kayaks2Fish April 29, 2020 • A good quality value for money kayak.
Great after sales support with helpful instructional videos. Pete John recommends Kayaks2Fish April 28, 2020 • Extremely professional and punctual service. The friendly staff helped me through every step of the way. From initial questions to finalisation of purchase and organised delivery! I bought the nextgen10 and couldn’t be happier with it.
Comes with a lot of great accessories and a huge range of extra for upgrades. I’d recommend kayaks2fish to anyone . Peter Sarona recommends Kayaks2Fish April 28, 2020 • Awesome customer service fast delivery and great kayaks I love my new Osprey 9 Fishing kayak Ill be upgrading the seat to the aluminium one due to a back injury. Tara Ward recommends Kayaks2Fish April 21, 2020 • Excellent products and customer service. I ordered a kayak on Saturday night and it was delivered on Monday.
Plenty of updates and emails with great information about my new purchases. Recent Feedback Happy to use the sellers as product was as described. Super quick delivery m****3 03/03/2018 Fast & Fantastic. Excellent value and quality. K******2 28/02/2018 Excellent product highly recommended item as described p********e 23/02/2018 Product is perfect thank you.
The transaction was professional, great experience 3*******k 22/02/2018 Thank you, it was accurate c********a 21/02/2018 Completely satisfied k********8 20/02/2018 Wonderful, thanks! C********e 19/02/2018 Perfect 10/10. No issues :) Thanks d*****7 15/02/2018 Perfect 10/10. No issues :) Thanks d*****7 15/02/2018 Item as per described, good saller ***** 14/02/2018 Other Products You May Like $279.00 $149.00 $249.00 $949.00 $249.95 $189.00 $159.00 $89.00 $429.00 $179.00 $199.00 $199.00 Other Products You May Like $249.00 $349.00 $459.00 $599.00 $599.00 $599.00 $0.00 $999.00 $1899.00 $1499.00 $0.00 $0.00 Other Products You May Like $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Customer Feedback Vanessa Steven Kirby recommends Nanny Annie April 29, 2020 • Gosh, thrilled to open our delivery of my baby boys play pen. Perfect size and very true to picture.
Coukdnt be happier, even received the delivery o n a Sunday 10/10 Kim Verrall recommends Nanny Annie April 6, 2020 • I purchased the Star Kidz Amico portacot and I absolutely love it! Its so much better than what I was expecting. It’s the second item I have purchased through Nanny Annie and both times I can not fault them. Super fast delivery and excellent communication regarding your order from purchase to delivery. Thanks again Nanny Annie Phoebe Simmons recommends Nanny Annie March 31, 2020 • I ordered a table and chairs set for my one year olds birthday.
They came quickly, are great quality and look fantastic! One of the chairs had a screw placing which was slightly off so I couldn’t put it together - a quick phone call to Nannie Annie and they are sending out a new chair to finish the set. Great customer service and great products! Phoebe Simmons recommends Nanny Annie March 31, 2020 • I ordered a table and chairs set for my one year olds birthday. They came quickly, are great quality and look fantastic!
One of the chairs had a screw placing which was slightly off so I couldn’t put it together - a quick phone call to Nannie Annie and they are sending out a new chair to finish the set. Great customer service and great products! Jack Wood recommends Nanny Annie February 9, 2020 • quick delivery and cheaper price than I could find anywhere else. Prompt shipping and regular updates on the packages progress provided. Highly recommend!
Jack Wood recommends Nanny Annie February 9, 2020 • quick delivery and cheaper price than I could find anywhere else. Prompt shipping and regular updates on the packages progress provided. Highly recommend! Laura LI doesnt recommend Nanny Annie January 15, 2020 • The playpen I bought is very unstable. It shakes a lot and moves as my son goes.
The door opened automatically and my son fell out and hurt himself. These safety issues are not mentioned at all on the website. The customer service is worse. Nobody cared about my son’s injuries when I complained. Don’t waste your money on the playpen.
Because you need to make extra efforts to fix it and pay extra attention when baby is inside. More importantly, don’t let your child to take the risks of injury! Justine Bonato recommends Nanny Annie December 28, 2019 • I purchased the Star Kidz Amore Bassinet and it is perfectly what I needed for when my little one arrives. Easy to put together and well made. I would definitely recommend this product to anyone.
Justine Bonato recommends Nanny Annie December 28, 2019 • I purchased the Star Kidz Amore Bassinet and it is perfectly what I needed for when my little one arrives. Easy to put together and well made. I would definitely recommend this product to anyone. Ranjeet Vadassery recommends Nanny Annie December 12, 2019 • Very well built. High Quality materials used and its an absolute value for money.
One of the best purchases we made for our bub. Would highly recommend this product to other parents. Customer Feedback Josh Button recommends Kayaks2Fish March 18, 2019 • Service was really helpful. Fantastic value. Highly recommended for anyone looking at getting into kayaking on a budget.
I bought the Orca 12. Range was good. Have had a chance to use the kayak a few times including an overnight camping trip. Enough storage for a tent and sleeping bag as well as esky and other gear. Very happy with my purchase.
Jay Davey recommends Kayaks2Fish January 26, 2019 • Being a bigger guy I decided to get the orca triton, it’s the best thing I done you won’t find a better stabler fishing kayak for under $1000. It even handles the bay without issues great product. Chase Blinman recommends Kayaks2Fish December 31, 2018 • I purchased the 3.6M Orca 12 Pro Fishing Kayak and have found it to be of fantastic value. Pedal rudder control makes hands free steering a breeze which provides an advantage while fishing. Massive amount of storage and overall a very comfortable ride.
The staff were very helpful and were able to provide any specs I required straight away. 100% recommend buying these Kayaks, you will not be disappointed. Darren Bennett reviewed Kayaks2Fish — 5 May 5, 2018 • I bought the Orica: its a great little ship ... the staff at Kayaks2fish were very helpful; and I am pleased with my purchase ... I will be buying another Kayak from them soon. Sally Tomlinson reviewed Kayaks2Fish — 5 March 18, 2018 • Recently purchased the osprey kayak and couldn’t be happier with it. Took it out for a paddle last weekend.
Was comfortable, sturdy and had more than enough room on it for everything I needed to have a fish. Storage compartments were a great asset for my phone and keys. Highly recommend the staff at kayaks 2 fish Newcastle. They helped me set up the padded roof racks and mount the kayak before leaving. Laura McClure recommends Kayaks2Fish April 29, 2020 • Very happy with my new kayak.
Excellent quality product. Delivery earlier than expected. Friendly and great communication. Great follow up advice and information via email. Will definitely shop here again.
Peter Knight recommends Kayaks2Fish April 29, 2020 • A good quality value for money kayak. Great after sales support with helpful instructional videos. Pete John recommends Kayaks2Fish April 28, 2020 • Extremely professional and punctual service. The friendly staff helped me through every step of the way. From initial questions to finalisation of purchase and organised delivery!
I bought the nextgen10 and couldn’t be happier with it. Comes with a lot of great accessories and a huge range of extra for upgrades. I’d recommend kayaks2fish to anyone . Peter Sarona recommends Kayaks2Fish April 28, 2020 • Awesome customer service fast delivery and great kayaks I love my new Osprey 9 Fishing kayak Ill be upgrading the seat to the aluminium one due to a back injury. Tara Ward recommends Kayaks2Fish April 21, 2020 • Excellent products and customer service.
I ordered a kayak on Saturday night and it was delivered on Monday. Plenty of updates and emails with great information about my new purchases. Pickup We have kayaks available for pickup in Thornton (Newcastle), Coorparoo (Brisbane), Rocklea, Burleigh Heads (Gold Coast), Campbellfield (Melbourne), Wetherill Park (Sydney), Port Adelaide (Adelaide), Central Coast (Wyong), and Bibra Lake (Perth). Please purchase from the classifieds board listing that corresponds to your location - click here to see all our available kayaks. Sydney Wetherill Park 2164 Hours: Mon-Fri 9am-5pm.
Closed public holidays. Addr: Wetherill Park Payment: EFTPOS, Cash, Direct Deposit, Credit Card via Website or Phone Brisbane Coorparoo 4151 Hours: Mon-Thur 9am-4pm, Fri 9am-2pm. Closed public holidays. Hours: Labour Day 4th May Addr: Coorparoo Payment: Direct Deposit, Credit Card via Website or Phone Melbourne Campbellfield 3061 Hours: Mon-Fri 10am-4pm. Closed public holidays.
Addr: Campbellfield Payment: Direct Deposit, Credit Card via Website or Phone Newcastle Thornton 2322 Hours: Mon-Fri 9am-5pm. Closed public holidays. Addr: Thornton Payment: EFTPOS, Cash, Direct Deposit, Credit Card via Website or Phone Adelaide Port Adelaide 5015 Hours: Mon-Fri 9am-4pm. Closed public holidays. Addr: Port Adelaide Payment: Direct Deposit, Credit Card via Website or Phone Perth Bibra Lake 6163 Hours: Mon-Fri 7.30am-3pm.
Closed public holidays. Addr: Bibra Lake Payment: Direct Deposit, Credit Card via Website or Phone Central Coast Wyong 2259 Hours: Mon-Fri 8am-3pm. Closed public holidays. Addr: Wyong Payment: Direct Deposit, Credit Card via Website or Phone Gold Coast Burleigh Heads 4220 Hours: Mon-Fri 9am-5pm by Appointment. Closed public holidays.
Hours: Labour Day 4th May Addr: Burleigh Heads Payment: Direct Deposit, Credit Card via Website or Phone Rocklea Rocklea 4106 Hours: Mon-Fri 9am-3.30pm. Closed public holidays. Hours: Mon-Fri 9am-3.30pm. Closed public holidays. Addr: Rocklea Payment: Direct Deposit, Credit Card via Website or Phone Wollongong Port Kembla 2505 Hours: Mon-Fri 9am-3pm by Appointment.
Closed public holidays. Addr: Port Kembla Payment: Direct Deposit, Credit Card via Website or Phone Delivery Our kayak listings on classifieds board may appear as 'Free Postage' but the postage method is Pickup. There is an extra charge for delivery for which we have provided an estimated cost below, please contact us with your suburb and postcode for a quote for delivery to your area. Newcastle Metro $30 Maitland $30 Muswellbrook $75 Central Coast $50 Port Macquarie $100 Coffs Harbour $180 Sydney Metro $75 Wollongong $70 Bathurst $95 Canberra $105 Brisbane Metro $60 Sunshine Coast $75 Gold Coast $75 Toowoomba $135 Melbourne Metro $40 Frankston $50 Werribee $65 Adelaide Metro $45 Perth Metro $55 Warranty All our kayaks have a minimum 1 year warranty against manufacturing defects in the body of the kayak, and 3 month warranty on parts. Certain models have a longer warranty, please check the item description for full details.
Please contact our customer service team immediately should you wish to make a warranty claim for any product you have purchased from us. Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions. For us to come to a resolution the issue needs to be properly identified. To assist with a quick resolution, photos will generally be required to be emailed. Once the fault/issue is clarified, we may offer replacement parts to the customer or the item may need to be returned to repair the fault/issue.
Other alternatives may be offered to the satisfaction of both parties. The replacement/repaired product will be subject to the remainder of the original warranty period. Returns In the rare instance that an item arrives faulty or is damaged in transit we are happy to offer a replacement or refund. If you have changed your mind on a product, it must be returned within 30 days of order and must be returned in original saleable condition, that being, unused in the original packaging with any original labels attached and accessories included. A 15% restocking fee will apply.
Please do not return or post items before obtaining instructions from us - if you do, there is a risk that your returned item may not be identifiable and your returns may not be accepted. Credit minus postage/delivery fees, will be refunded to the account the money was originally paid from. For items sold with Free Postage a 20% amount will be deducted to cover postage costs. Original cost of postage will only be refunded where the item is deemed faulty. All return shipping costs (excluding faulty items) are at the buyer's expense.
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